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AsterUVX - VoiceXML IVR Platform for Asterisk
SoftSyl Technologies is a USA-based software technology firm specializing in voice and telephony technologies. We offer turn-key interactive voice response (IVR) systems that are cost-effective and enterprise-grade.
Highlights
- VoiceXML 2.0 and 2.1 Compliant
- SRGS Grammars and SISR Rule Variables with JavaScript code are fully supported
- Easy TTS integration with vendor of your choice
Pricing
- Paid
- Pricing varies based on needs.
- Please contact info@softsyl.com for pricing details.
email: info@softsyl.com
phone: 614-423-5412
website: www.softsyl.com
Description
AsterUVX is SoftSyl’s IVR platform that is powered by VoiceXML to natively integrate with the Asterisk open source telephony system. AsterUVX transforms Asterisk into a robust enterprise-grade IVR solution. This combination is the most cost efficient way to create and run any type of call center while maintaining the strict industry standards required by Fortune 500 companies. This platform allows IVR applications that leverage use of open standards to go live, bringing call center technology to real-world companies. Call volumes in excess of several millions to billions per year can easily be handled by this product, allowing for enterprise grade functionality at an affordable price.
SoftSyl's solutions are powered by a combination of VoiceXML, Voice Over IP (VoIP), telephony and web technologies all working together to create a final powerhouse to handle and route any imaginable call volume.
What We Offer:
- Proprietary VXML-Based, Industry-Compliant IVR Platform for Asterisk
- Professional Services for IVR Application Design/Development
- Hosted & On-Site Deployments
- Technical Support
Highlights of Technical Specifications:
- VoiceXML 2.0 & 2.1
- HTTP/HTTPS
- Built-in TTS engine
- Easy TTS integration with any vendor
- Speech Synthesis Markup Language specification (SSML)
- Speech Recognition Grammar Specification (SRGS) grammars
- Semantic Interpretation for Speech Recognition (SISR)
- Audio playback
- Audio recording
- DTMF recognition
- JavaScript processing
- Value passing to and from Asterisk
SoftSyl’s IVR solutions provide the most reliable and cost-effective way for call centers and businesses to deploy mission-critical IVR applications. Our cloud based option eliminates the need for complex and costly client-managed IVR and telephony infrastructures, while allowing clients to retain complete control of their applications and data.
Benefits:
- Harness the Lowest Prices in the Industry
- Leverage Your Existing Infrastructure without the Need to Buy New Hardware
- Hassle Free Cloud Services with a Pay-As-You-Go Model
- Reduce Agent Costs by Leveraging a Robust IVR System
- Gain Reliability, Scalability and Performance
- Support Peaks in Call Volume without Over-Provisioning
- Take Advantage of Web Investments
- Reduce Lead Time
- Increase Profitability
- Save Time and Money by Eliminating Multivendor Dependency
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Support Details
Three levels of support and maintenance to ensure your system’s full functionality 365 days per year.
- Gold, Silver and Platinum Subscriptions.
- Support is available via phone/email and on-site, depending on subscription level.
- Guaranteed, Fast and Reliable Service.
- Professional services and support from trained engineers in the United States.
Support Contact Information
email: support@softsyl.com
phone: (614)423-5412
website: www.softsyl.com
