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Elastix
Elastix is an open source software which packs best-in-class tools for IP telephony into a single, easy-to-use interface. Elastix is the fastest growing software of its kind having support for dozens of languages, extensible modules and advanced features.
Highlights
- Fully GPL v2 compliant software (included Call Center module)
- Supports all major hardware available for Asterisk
- Fastest growing open source IP PBX package in the world!
Description
Elastix is one of the most popular open source IP PBX software packages in the world today. It packs all the features you expect from an IP telephony package and many more advanced functions such as:
- Seamless fax integration
- Instant messaging
- CRM integration
- Calendar with automatic voice reminders
- Automatic endpoint (telephone) configuration
- Integrated software echo canceller
- Most major brand hardware support
Elastix is also the first fully GPL compliant software that supports enterprise-level call center features such as:
- Incoming/outgoing campaigns
- Predictive dialing
- Do not call lists
- Script building tools
- Agent console
- Advanced reporting
Elastix can be installed and have you making calls in just a few minutes.
Download it today and find out why Elastix is the fastest growing open source IP PBX package in the world!
Elastix provides a full array of features for IP telephony. It also adds web interfaces for advanced controlling and reporting which make it a complete and easy to use package.
General features
- Support for 22 languages
- System resources monitor
- Interface to manage updates
- Backup/Restore
- Calendar with automatic voice notifications
- Call recording through a Web interface
- Voicemail-to-email
- Flexible IVR
- Voice synthesis support
- Extension batch configuration tool using CSV files
- Integrated software echo canceller
- Phone provisioner supports major phone brands
- Hardware detection interface for most telephony cards
- Report of channels used by technology (SIP, ZAP, IAX, Local, H323)
- Support for call queues including static and dynamic agents
- Supported codecs: ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1, G.726, G.729, GSM, iLBC
- Support for digital (E1/T1/J1) and analog (FXO, FXS) interfaces through PRI/BRI/R2 protocols
Call center features
- Open Source Predictive dialer
- Support for Do-Not-Call List
- Support for incoming and outgoing campaigns
- A "script" can be associated to a campaign
- Agent console
- Support for various types of breaks
- Advanced Reports
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PaloSanto Solutions
Company
PaloSanto Solutions is a leader in open source innovation and new technology in Latin America. Our experience in the development and implementation of open source technologies makes us the preferred technology provider to more than 1000 companies. Our team of accomplished professionals with the highest certifications in the industry is always ready to serve your company in the best way possible.
History
Our company was established in 1999 by Edgar and Jose Landivar in Sunnyvale, CA. After consulting for Hewlett-Packard Co. and Agilent Technologies, and noting the downturn in the financial markets, they decided to get a fresh start in their native Ecuador.
Now in Ecuador, the company officially started as the first and foremost technology company in the open source field. The company quickly gained major clients through its hosting business. New business verticals were explored later such as software development, technology consulting, infrastructure support and maintenance, among others.
Currently, PaloSanto Solutions offers its solutions through its own offices in Ecuador, United States, Chile and several partners around the world. Many of our clients, located throughout the world, benefit from PaloSanto's lower costs and technological excellence.
HeadquartersCdla Nueva KennedyCalle E #222 y 9na EsteGuayaquil, Ecuador +593-4-2283268, +593-4-2294440
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