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Switchvox SMB

Digium’s Switchvox® SMB is more than a phone system – it’s the Unified Communications solution that integrates all office communications, including phone, fax, chat and web mashups.

4 out of 5


(1 review)
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Highlights

  • Easy to use and packed with features! Switchvox delivers powerful Unified Communications (UC) tools, mobility applications, and robust calling features all for one low price without additional add-on fees.
  • Switchvox can be deployed in a way that fits your business needs; in the cloud, on a dedicated appliance, or in a virtual environment (Switchvox Cloud is only available in the US Lower 48).
  • Switchvox Unified Communications Solutions

Pricing

  • Paid
  • Starting at $3,840 for a 10 user system
  • includes hardware, software, a one-year subscription and warranty
Purchase

Description

Deploy How You Want
Switchvox can be deployed in multiple ways, each with the same all-inclusive feature set. Simply choose the deployment method that is right for your organization to get the most out of your communications system. If you are looking for a hands-off phone system that doesn’t require an IT staff and fits into an OpEx spending model, choose Switchvox Cloud, If you prefer complete control, a larger user capacity and a CapEx spending model, Switchvox on a dedicated server is the way to go. If you are already running your business in a virtual environment, Switchvox software will easily fit into your existing systems.

Saves You Money
Unlike other proprietary systems, Switchvox gives you more value for your purchase. With all features included, multiple deployment options, less add-on fees, and a simplified pricing model, Switchvox is the best value in UC.

Easy to User
An intuitive interface allows you to manage every aspect of Switchvox from anywhere. Empower your employees to manage their own status and voicemail boxes. You can easily view the “who, what, when, and where” of your business calls using Switchvox’s extensive features, which can be accessed directly from your desk phone or Switchboard.

Future Proof
Regardless of your deployment method, your primary investment is in the Switchvox software which can be migrated to different hardware or deployment types as your business grows or your requirements change. This ensures you never waste a penny of your initial investment. Are you ready to make your last phone system investment?

Digium’s Switchvox solution provides enterprise-class UC features for small business budgets.

  • TRADITIONAL AND VOIP CALLS - By mixing VoIP with traditional calls, your business can optimize communications and save money without sacrificing features.
  • FAX - With Switchvox, fax is integrated so you no longer need a fax server. All faxes are delivered directly to your inbox! Plus, you can use the same number for calls and faxes.
  • VIDEO CALLING - Collaborating over long-distances has never been easier or less expensive since video phones are compatible with Switchvox.
  • RECORDING AND MONITORING - Great for training or auditing calls, Switchvox’s recording and monitoring features are just one-click away.
  • CHAT (INSTANT MESSAGING) -There’s a chat server built-in so that your employees can instant message each other without compromising corporate security by using a public chat service.
  • MICROSOFT® INTEGRATION Seamlessly integrates with all of the fundamental applications you work in everyday, like Outlook®, Word, Powerpoint®, and Excel®.
  • PRESENCE - Your employees can work smarter when they have access to all office communications within a single screen. See who’s in the office, and know who is on a call or away from their desk.
  • REPORTING AND CALL LOGGING - See details about all calls in your system. Custom, statistical reports can be scheduled and emailed to you automatically.
  • UNIFIED MESSAGING - With voicemail delivered to your inbox or mobile device, you can stay in communication wherever you are.
  • CONFERENCING - A built-in conference bridge allows all of your employees to manage their own conference rooms on-demand.
  • REAL-TIME INTERACTION - Switchvox’s Switchboard has click-to-call, drag-and- drop transfers, and other features that make it easier than ever to communicate intuitively.
  • CALL QUEUES - Not just for the call center, Switchvox brings powerful call queuing functionality to even the smallest business that needs to efficiently handle inbound calls.

 

Switchvox has 3 deployment options, each with the same all-inclusive feature set:

  • Switchvox Cloud
  • Switchvox on-premise appliances
  • Switchvox for VMware(R)

Switchvox on-premise appliances are available in 4 models:

  • Switchvox E510 - Wallmount appliance
  • Switchvox E520 - Rackmount appliance
  • Switchvox E530 - Rackmount applian
  • Switchvox E540 - Rackmount appliance

Switchvox E510

  • Supports up to 150 phones
  • Up to 50 concurrent calls
  • Quad-core processor
  • SSD storage
  • Weight: 3.5 lbs including packaging
  • Power supply: External wall, 65W
  • Dimensions: 4.5”D x 4.5”W x 2.0”H
  • 1 year support and maintenance included
  • 1 year warranty included

Switchvox E520

  • Supports up to 300 phones
  • Up to 100 concurrent calls
  • Quad-core processor
  • SSD storage
  • Weight: 6 lbs including packaging
  • Power supply: External inline, 65W
  • Dimensions: 7.2”D x 7.0”W x 1.2”
  • 1 year support and maintenance included
  • 1 year warranty included

Switchvox E530

  • Supports up to 600 phones
  • Up to 200 concurrent calls
  • Quad-core processor
  • SSD storage
  • iDRAC8 Enterprise with Lifecycle Controller
  • Weight: 24 lbs including packaging
  • Power supply: Internal 250W
  • Dimensions: 19.5”D x 19.0”W x 1.7”H
  • 1 year support and maintenance included
  • 1 year warranty included

Switchvox E540

  • Supports up to 600 phones
  • Up to 200 concurrent calls
  • Quad-core processor
  • Mirrored SSD storage
  • iDRAC8 Enterprise with Lifecycle Controller
  • Weight: 38 lbs including packaging
  • Power supply: Internal redundant 350W
  • Dimensions: 24”D x 19.0”W x 1.7”H
  • 1 year support and maintenance included
  • 1 year warranty included
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about 1 year ago

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Support Details

Digium offers unlimited email support and 24/7 phone support for up to 5 incidents per year.

Support Contact Information

Digium, Inc

Digium-logo

Digium®, Inc., the Asterisk® Company, created and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999 by Mark Spencer, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Switchvox, Digium's Unified Communications solution to power a broad family of products for small, medium and large businesses. The company's product line includes a wide range of telephony hardware and software to enable resellers and customers to implement turnkey VoIP systems or to design their own custom communications solutions. At Digium, we're changing the way businesses communicate.

 


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Digium Certified

Digium offers certification of selected products to ensure their interoperability with Certified Asterisk as well as Digium's other products. A Digium certified product provides an assurance of quality and interoperability of the product with Asterisk.